Unipièce O.E.M. is proud to announce a new partnership as the Exclusive OEM Parts Supplier for the entire CCS network across Canada. This agreement marks an important step in our commitment to supporting collision repairers with fast, reliable and efficient solutions.
A Strong Network and Recognized Expertise
Unipièce O.E.M., with its 334 dealerships and 10 representatives, along with Uniparts O.E.M. and its 216 dealerships and 8 representatives, brings nearly 30 years of experience in OEM parts distribution. The company offers a full range of services to collision repairers, including a B/O parts research center, weekly reports on unavailable parts by make and model, a lifetime warranty on all OEM parts, parts return management and recovery, reimbursement for courtesy vehicles in the event of ordering errors, as well as its exceptional “911” emergency service that delivers missing parts to repair facilities whenever needed.
A High-Performance and Measurable B/O Service
The B/O parts research center is one of the cornerstones of this service. Over the past 12 months, out of 10,535 searches conducted by our team (Patrick, Samantha and Noémie), 5,408 or 51.3% of missing parts were located and delivered directly to repair facilities within 24 to 48 hours.
Reducing Delays and Optimizing Cycle Time
Our primary mandate is clear: to find the required parts as quickly as possible in order to reduce shop cycle times. Since OEM parts are often the only components affected by back orders, the speed of the search process becomes a determining factor in shop performance.
In-Vite: Accelerated Access to Dealerships
The In-Vite service provides priority access within 24 to 48 hours to the service departments of Unipièce O.E.M. partner dealerships. Repair facilities gain direct access to the right internal contacts, avoiding regular waiting lines and delays that can sometimes exceed one week, particularly for ADAS programming, electronic diagnostics or any other issues requiring a dealership visit.
A Collaboration Focused on Performance
The partnership with CCS is designed to directly improve the efficiency of member shops. A dedicated portal allows real-time tracking of parts searches, delivery timelines and product sourcing across Canada.
Field Expertise and Active Support
The Unipièce O.E.M. team brings extensive experience gained from automotive dealership parts departments. Collision repairers will also be visited in the coming weeks to present the available services, validate accounts and optimize regional discounts.
Picture credit : Optik Design
